Contact for Complaints
In addition to accepting inquiries as described above, KJRM companies will also attempt to resolve complaints and disputes through the following organizations.
This organization has been commissioned to mediate complaints and dispute resolution by the Investment Trusts Association, Japan, of which KJR Management is a member, as well as the Japan Investment Advisers Association and the Type II Financial Instruments Firms Association, of which KJRM Private Solutions is a member.
If you would like to use this organization, please contact us at the following address:
| Contact Information | Nonprofit Organization Securities and Financial Products Mediation Consultation Center < Abbreviation: FINMAC > |
|---|---|
| Address |
Second Securities Building, 2-1-1 Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025
|
| Telephone Number | 0120-64-5005 (toll-free) |
| Reception Hours | 9:00-17:00 (excluding weekends and holidays) |
Compliance Reporting Hotline for Business Partners
We accept consultations and reports regarding violations of laws and regulations, violations of information management, various types of harassment, human rights, and working environments in the business operations of KJRM companies.
Any personal information received when making inquiries to KJRM companies will be handled carefully and appropriately in accordance with relevant laws and regulations and internal company rules.
For details, please see our Privacy Policy.
Contact Us
Inquiry - KJRM companies
Inquiry - Real Estate Business
Inquiry - General Business
For inquiries regarding the following to each investment corporation, please contact the respective investment corporation website.
・IR for each investment corporation
・Assets managed by each investment corporation
・Tenant recruitment for each investment corporation, etc.